Enterprise Sales Manager - North America

Bengaluru/ Gurgaon | Sales | Full-time

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Who are we? 

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback.

With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.

The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world.

Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.  

“Hustle Mode ON” is the motto we live by. 

  • Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco
  • With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.
  • Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
  • Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023 
  • Whatfix has been named a Silver Winner in Stevie's Employer of the Year 2023
  • Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights

What will make you a great fit?

  • Have closed $ 30K+ deals solo in a B2B SaaS "fast-paced" setting
  • Great SaaS ecosystem awareness and an understanding of SaaS financial metrics (and these terms are not alien - CAC, LTV, ARPA, ARR, MRR)
  • Prior experience working in the US geo (you know the playbook - now let's collaborate)
  • You understand the importance of variable pay (and uncapped commission) for a SALES guy!
  • Willingness to work across time zones.

 What do you get to do?

  • Handle End to End sales cycle from Opportunity generation to Product demo to putting a paycheck on the table (close the deal)
  • Learn and demonstrate the Whatfix platform to new prospective customers
  • Navigate a customer through a free 7-day proof of concept (case to case basis)
  • Negotiate and work on contracts
  • Record and document all sales activities in Salesforce.com CRM

What you need to have/ bring to the table?

  • 2+ years of dedicated experience in an Enterprise sales role (closing deals) and a minimum overall experience of 5 to 12 years. 
  • Intellectual curiosity - you love to ask questions and are genuinely interested in learning what a client’s needs are.
  • Hardworking - you’re one of the hardest-working people you know.
  • Competitive - you want to win and nothing can stop you.
  • Articulate - you have strong interpersonal skills and can communicate effectively.
  • Organized - you use and create systems to stay on top of your responsibilities.
  • Passionate - you are excited about technology, software, and how it helps businesses succeed.
  • Technical - you have an understanding of how software gets built.
  • Empathetic - you genuinely care about people you talk to and want to find ways to help them.
  • Product minded - you have an understanding of product development and an intuition for what makes a great product.
  • Closer - you know how to seal the deal and get people over the finish line. 

Perks & Benefits (India) 

  • Uncapped Incentives and Bonus plans (GTM teams) 
  • Best-in-class medical Insurance coverage. 
  • Education Sponsorship 
  • Free Lunch & Dinner Buffet 
  • Doorstep Cab Drop Facility (10 PM onwards) 
  • Internal Job Transfer & global mobility programs 
  • Scope to represent Whatfix at global events (especially GTM teams) 
  • Travel to meet our global customers & prospects in person (especially those in GTM teams)

Note: 

  • We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;

  • We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status