Data Analyst

Bengaluru, Karnataka, India | Product | Full-time

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Who are we? 

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. It is integrated as a layer on top of other software applications, which helps users navigate through their application and guides them in completing their tasks, by providing Interactive and Contextual walkthroughs inside the web application at the exact time when the task is being performed. 

We help Companies in - Accelerating Product Adoption; Easing the User Onboarding Process; Reducing Training time, resources & costs; Reducing Support efforts & costs; and Increasing Employee Productivity. 

“Hustle Mode ON” is the motto we live by. 

What sets us apart from the rest?

  • With many Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco. 
  • The kind of elite customer base that we have, despite being a mid-sized Indian company is simply unheard of! 
  • With YoY revenue growth of over 300%, we have also been recognized by SaaS Mag as the 17th fastest-growing SaaS company worldwide and 2nd fastest in the country! 
  • We have also been recognized by Gartner as a Global Market Leader in the digital adoption space 
  • Whatfix has been named amongst the Top 5 startups in India by LinkedIn! 
  • Our Customer centricity is evident from a Customer rating of 4.7+ on platforms like G2 Crowd & Gartner Peer Insights 
  • This is what our investors have to say - Sequoia || Stellaris || Cisco || Eight Roads || Helion Ventures 

We are looking for a stellar Data Analyst to come on board.

The Product Analytics & Insights team bridges the operational and product sides of Whatfix, using a strategic mindset, analytical thinking, and operational horsepower to drive business value. The data analyst in this role will work with large amounts of complex data to draw actionable insights not only for the product team but also would impact company strategy as a whole.

What will you get to do?

  • Synthesize data to provide actionable insights to the leadership and the product team to influence strategy and growth
  • Developing & testing hypotheses to explain both macro and micro trends and opportunities in the business which in turn influence product roadmaps 
  • Build dashboards, perform analysis, and tell stories with data to help our teams make better decisions
  • Monitor the performance of new features and recommend iterations based on your findings
  • Own product data from tracking and modeling through visualization and analysis
  • Plan and perform AB along testing and product optimization in conjunction with Product Managers 

Our ideal Data Analyst

  • 3+ Years of experience and a strong analytical background, with a degree in computer science, engineering, statistics or related quantitative field; emphasis on predictive analytics, data mining, statistics, machine learning, algorithms or similar field desirable
  • Understanding of concepts in quantitative user behavior analysis - segmentation, trends, cohort
  • SQL proficiency - a must
  • Ability to turn large amounts of ambiguous data into a concise, meaningful story
  • Experience working with BI / Web Analytics tools
  • Technological background- an advantage
  • Experience with data modeling - an advantage

Please Note: 

  • We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status