Associate Director Product

Bangalore Full-time

About us:

Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive Walk Throughs inside enterprise applications at the exact time a task is being performed.

 

We provide enterprises with a Software Platform that allows them to create Interactive Guides or Flows that sit as an overlay inside any web application. Flows are Contextual - appear based on where you are in the application (location) and who you are (role). Optimal performance and adoption of any web application is attained when there is easy access to Contextual Information - inside the application at the time a task is being performed. 

We are looking for stellar Associate Director Product to come on board.

The Associate Director will lead product management for a large product area consisting of several delivery pods. They will drive product strategy across this pods and partner with multiple groups across the organization to innovate and inspire changes to the customer experience aligning with Whatfix’s unique brand promise. They will have to have an inquisitive mindset and desire to continuously push to learn more and seek out growth opportunities.

 

What do you get to do?

  • Partner with product and UX peers to create beautiful consumer experiences that are consistent with the brand's identity and promise.
  • Oversee a team of product managers to take product concepts from idea through validation, shipping, measurement, and iteration.
  • Prioritize and lead the development of new features based on clear criteria.
  • Work closely with leaders from the Customer Success, Sales, UX design, engineering, and marketing to deliver extraordinary products to our customers. Encourage collaboration with other teams.
  • Present to senior executives and represent product strategy with key team members.
  • Build market and competitor awareness among the team. Ensure direct contact with partners and customers across geographies and segments to encourage customer empathy.
  • Set and reinforce product goals. Actively monitor key business metrics and adjust team priorities as appropriate to deliver on financial and customer adoption goals.
  • Find opportunities to improve processes and focus on providing solutions and delivering results.
  • Build, guide, mentor, motivate and retain a group of extraordinary product management professionals.

 

What you need to have/bring to the table:

  • Shown track-record of at least 6+ years’ product management experience, with overall 10+ years of work experience.
  • Experience with B2B SAAS space is a plus.
  • Experience leading product teams establishing product roadmaps and ensuring teams deliver on key achievements.
  • Experience in Agile software engineering environments and validated ability to partner successfully with engineering teams ensuring prompt delivery.
  • Ability to navigate the complexities of multiple internal and external stakeholders.
  • Strategic thinker combined with planned execution. Excellent problem-solving skills, self-motivation and the capacity to work under pressure and tight deadlines.
  • Bachelor’s degree or master’s degree, MBA is a plus.

 

Keen to learn more: Get in touch with sneha.singh@whatfix.com

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.