Team Lead / Sales Manager: North America

Banglore | Sales | Full-time | COVID-19 remote

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Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide enterprises (Mostly Fortune 10s to Global 10,000 companies) with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 135+ of the Fortune 1000 companies already onboard as customers, Whatfix has been named among the top 20 fastest growing B2B tech companies in San Jose alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

Our last year growth highlights were covered by several Media firms - Link here

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be clearly seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by. 

We’re looking for exceptionally talented and motivated individuals to help us build the world’s best software at scale for thousands of clients. You'll be teaming up with engineers, product managers, and salespeople from a diverse set of backgrounds who are challenging every assumption about software development.

Join us as we reinvent the product adoption wheel.

We are looking for a Sales Manager / Team Lead for North America Market with proven leadership skills, a successful sales track record, and a solid business acumen to join our Global Sales Organization.

The position will play a key role in leading a team of Account Executives, coaching/training and assisting them in creating a funnel. 

What you’ll do:

  • Coach, mentor and motivate your team of Account Executives on the sales process and quarterly/annual quota achievement while being hands-on as well
  • Managing a team of Sellers/Account Executive. Team size can vary between 3-6 which is expected to grow further in 2022
  • Coach Sellers on Selling processes, Deal understanding, thinking on feet, Objection handling
  • Manager CRM and enforce it as a process within a team
  • Look at sales reports to track key KPIs like conversion rates, forecasting, etc
  • Conducting weekly forecasting meetings and coaching on strategies to create pipeline and drive closures
  • Establish account relationships with key decision-makers when necessary to drive deals forward
  • Reporting on sales activity, productivity and forecasting to senior sales management
  • Own and achieve sales targets for new business sales. 

You have:

  • Post Graduate Degree in MBA preferred
  • 5+ years of software sales experience in an individual contributor role, including 2+ years of sales management (/team-leading) experience in the North America Market
  • Strong people manager/mentor/lead with a proven record of sales success in a similar B2B/business software application environment and have sold globally
  • Successful track record of consistently hitting quota in a high-volume transaction sales environment
  • Individually closing complex deals involving multiple stakeholders across the enterprise.
  • Understand high-level Demand Generation process and Outbound Lead Gen process
  • Experience with a CRM solution (like Salesforce.com) and Web Conferencing Technology
  • Strong presentation/demonstration skills, communication, and written skills
  • Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.

 What You'll Get:

  • Deep knowledge of selling a SaaS B2B product in a category-defining company
  • Exposure to C-suite professionals from some of the top SaaS companies in the industry
  • The ability to prospect, demo, and close in a high paced environment
  • Full-stack learning of Sales tools
  • Your success is directly proportional to the responsibility you will hold.

 Benefits and Perks

  • Uncapped incentives and bonus plan
  • Scope of travel < Represent Whatfix at events like Dreamforce, SAP Saphire, SaaStr and many more in the United States, UK, ANZ)
  • Health benefits are covered for your immediate dependants.
  • Frequent company and quarterly team-building events.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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