Content Specialist

Bengaluru, Karnataka, India | Full-time

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Who are we?

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.

What sets us apart from the rest?

With over 100 of the Fortune 1000 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies in San Jose alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. Whatfix has also been awarded as Top 5 Startups to work for in India by LinkedIn.

Our Customer obsession can be clearly seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco Investments || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by. 

 The Whatfix team is looking for a high spirited content writer for its Bangalore office, capable of producing high-quality content, handling all internal/training collateral creation and management. 

The position will be a part of sales enablement but will work closely with Product Marketing to ensure the content format and design is in-line with company guidelines. 

This person will also manage and be responsible to keep all assets updated on our Sales Enablement platform in the future.

Content is the heart and soul (Yes! It is VERY important) of Whatfix's Sales/Marketing Efforts.

What Will Make You a Good Fit:

  • An Impeccable writing and communication skill is an absolute mandate
  • Must have a good number of published contents (Links can be attached along with your resume for our reference)
  • Should be able to write, create, and edit various types of content including blogs, articles, web content. Brownie points if you have prior experience with creating whitepapers, ebooks, Sales Content etc. 
  • Contribute to developing and maintaining reports and metrics for each content channel
  • Assist in building a database of all marketing assets that can be used to evaluate asset effectiveness.
  • Maintaining the sales enablement tool (+keeping it updated)

We're looking for someone who:

  • Is an excellent writer with 1-2 years of content writing/content creation experience
  • Is a creative thinker with out-of-the-box ideas to continually differentiate and stay ahead of market trends when it comes to creating content
  • Is Passionate and has the ability to work well in a fast-paced, rapidly changing environment and under tight deadlines
  • Has experience in a start-up environment or in the B2B software industry is preferred
  • A Bachelors and/or Masters Degree in the field of either marketing, management and/or sales is preferred

What you get: 

  • The opportunity to script your success and growth path in the fastest growing Series C startup
  • To work with some of the best talents from Silicon Valley and India
  • Deep knowledge of selling a SaaS B2B product in a category-defining company

Perks and Benefits

  • Competitive compensation packages. We are looking for the very best talent and will reward them accordingly
  • Opportunities for personal growth and learning, every single day.
  • High-trust environment. We believe in giving autonomy to all our employees
  • Flat hierarchy and open communication
  • Health benefits covered for your immediate dependants. 
  • Frequent company and quarterly team-building events.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.