Director Product - Platform

Bengaluru, Karnataka, India | Product | Full-time

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About us:

Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications at the exact time a task is being performed.

 

We provide enterprises with a Software Platform that allows them to create Interactive Guides or Flows that sit as an overlay inside any web application. Optimal performance and adoption of any web application is attained when there is easy access to Contextual Information - inside the application at the time a task is being performed. 

We are looking for a stellar Director Product - Platform to come on board.

You will lead the product management for the entire Whatfix platform consisting of several delivery pods. You will work in close collaboration with the Platform Engineering team, and peer product teams, to define and build core platform features and services, including analytics, integrations , deployment, shared services , infrastructure & security and core workflow engine that powers our Web , Desktop & Mobile product lines.

Success in this role includes: (1) helping Whatfix evolve its platform to support new business models, new use cases and 10x customer growth; and (2) coaching/leading a high-performance Product team focused on core platform features and functionality. This role is located in our Bengaluru headquarters along with our Platform engineering team.

 

What do you get to do?

  • Define Whatfix platform product strategy in partnership with engineering leadership and key business/product stakeholders
  • Contribute to company-level strategic decisions by highlighting current and future state capabilities of the platform
  • Define success metrics for the Platform team and drive a culture of continuous, data-driven improvements. Actively monitor key business metrics and adjust team priorities as appropriate to deliver on financial and customer adoption goals.
  • Manage and develop a team of high-performing Product Managers
  • Help drive overall Product Team culture: ownership, communication, measurement, and innovation
  • Find opportunities to improve processes and focus on providing solutions and delivering results.

 

 

What you need to have/bring to the table:

  • 10+ years of experience in technology product management including management experience (startup experience a bonus)
  • Platform product experience is a must
  • Experience with B2B SAAS space is a plus
  • Ability to drive alignment across senior executives, business leads and technical leads
  • Comfort in technical problem spaces. You’re capable of taking big open questions and defining well-scoped milestones for progress.
  • Experience with an enterprise-facing product, and a track record of building consensus across a complex landscape of stakeholders.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.