Sales Enablement Specialist: US

Bengaluru, Karnataka, India | Product Marketing | Full-time

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Who are we? 

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. 

“Hustle Mode ON” is the motto we live by. 

  • Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.
  • With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.
  • Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
  • Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023
  • Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights

What will you get to do?

To be successful in this role, you will need to have a thorough understanding of the sales process and nuances of B2B SaaS sales in the US/EMEA markets. Knowing the seller's mindset will be key in helping them achieve better win rates and productivity. In this role, you will work closely with the sales leadership, product marketing team, solution consultants, and product managers to create effective sales plays and enablement plans.

Key work areas:

  • Work closely with the New Business sales team to identify pain areas in successfully closing new logos and plug those gaps through training, coaching, and enablement
  • Partner with internal teams, such as Sales leadership, Product Marketing, and Solutions Consultants, to conduct training on new products, product positioning, sales methodology, and objection handling
  • Manage, conduct, and continually develop the Onboarding, Reboarding, Cross boarding, and Refresh program for new and existing sales employees
  • Package and present information in the form of sales plays, knowledge retention courses, and micro-learning modules for ease of understanding
  • Identify innovative ways to overcome common buyer objections and train the sales team through role-play sessions
  • Conduct an analysis of current skills, processes, and knowledge, and work with the sales leadership team to identify strengths and areas for development
  • Measure the success of enablement programs through sales effectiveness and other metrics

Our Ideal Sales Enablement Specialist has: #LI-Onsite #EMEA Shift 

  • 3+ years of experience in B2B SaaS space in roles like international sales (US /EMEA) or enablement
  • Experience in selling to Large Enterprises/ F500 & F100 companies will be preferred
  • Self-starter with a bias for action; can make things happen in a fast-paced, dynamic environment

Perks & Benefits (India) 

  • Best-in-class medical insurance coverage
  • Free lunch & dinner buffet 
  • Doorstep cab drop facility 
  • Education sponsorship 
  • Internal job transfer & global mobility programs 
  • Scope to represent Whatfix at global events
  • We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers